Operator Services

Dial '0' for a New Revenue for Your Hospital!

  

Hospitality Network, the leading provider of interactive communication and entertainment solutions to the Canadian healthcare industry, and Canopco, North America's leading provider of hospitality communication services have joined forces to offer Operator Services, a new telecommunication solution.

What is Operator Services? Operator Services handle operator assisted calls (long distance calls that begin with 0; calling cards, collect, credit cards, third party, person-to-person) completed by a live operator or an automated service.

But patients make long distance calls today, right? What makes this different than what is available in hospitals today?

Hospitality Network Operator Services solution includes:

  • No Cost & Easy installation - No disruption to your current local or long distance service. We cover all installation costs.
  • Simple Calling Options - All major credit cards, calling cards, collect calls, third party and person-to-person calls are accepted, making it easy for patients and visitors to place long distance calls. 
  • Generate a New Source of Revenue - Each month your hospital will receive a commission cheque from Hospitality Network for billable operator assisted calls.
  • Saves Time for Staff - Hospital switchboard operators are overloaded with calls. This solution helps reduce time spent redirecting calls to an outside operator and gives your switchboard staff more time to answer more pressing phone calls. 
  • Multilingual Operators - English, French and Spanish operators are available 24 hours a day, 7 days a week to handle your operator assisted calls. Additional languages are also supported.
  • Fraud Control - Secure features that reduce fraudulent call attempts at your hospital.
  • No Charge In-Room Marketing - We will replace all current in-room telephone faceplates with clear and concise dialing instructions.

Try Hospitality Network Operator for Yourself!

1-888-890-5095 (Toll-free)
416-205-4000 (Toronto Area)

Interested in hearing more about Canopco?

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